Dear Jason Wymer Greeting from Golden Tulip El Mechtel ! First of all it’s a great pleasure for us to have you as our guest at Golden Tulip El Mechtel Hotel; we do really appreciate your precious time taken to share your opinion with the Tripadvisor community. I would like to thank you for such a detailed review that mentions every corner of the Hotel. Your kind words addressed to our staff is quite appreciated, indeed our member staff is our main strength point and we do rely on their efforts and constant motivation to maintain the level of service we are delivering. Golden Tulip El Mechtel has five food and beverage outlets serving our guests in every way they need. From Peppino the Italian restaurant, to El Medina the Tunisian restaurant, our Hotel is dedicated to provide with the highest quality of food selections that are prepared by our skillful chefs. La Flore is our all day dining buffet, where we serve breakfast, lunch and dinner, our service colleagues are always delighted to provide with caring services. Ensuring a safe environment for personnel, residents and visitors is an essential daily routine and constant challenge because safety begins with scanning! As a frequent traveler and a very active member on Tripadvisor, we are happy to learn that you had a wonderful experience when it comes to service and hospitality. Your comment regarding room services is already noted and transferred to the head of the concerned department. Very happy that you found the guest room equipped with the amenities you need. Also that you found the overall Hotel to be lovely. Please do not hesitate to contact me directly whenever I can be of assistance with your future reservation. Yours sincerely, Adel Gam General Manager