Window View - Picture of Hilton Tallinn Park
Photo: Window View
From Review : Definitely below Hilton’s usual standards of Hilton Tallinn Park
+7
I am rather disappointed in this place. The staff is quite cold, not welcoming and friendly at all. Beds are small, there is no water left on the rooms unless you will like to purchase a bottle from the mini bar(and there is only one without gas, so if your partner wishes a…
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Date of stay: December 2018
Response from MartinL6606, Duty Manager at Hilton Tallinn Park
Responded Jan 6, 2019
Dear Guest, Thank you for being our guest at the Hilton Tallinn Park hotel and for taking the time to share your experience on Tripadvisor! I am sorry to read that your last stay with us did not meet your expectations. Please accept my sincere apology for your disappointment. I would like to assure you, that the mentioned issues with the missing room amenities and our staff's approach will be discussed with our respective departments in order to avoid such shortcomings on our behalf in the future. Our team hopes to welcome you back next time you visit Tallinn to show that we can perform on a higher level. Best regards, Martin Laur Duty Manager
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