Dear Guest, Thank you for your positive feedback and taking the time to post your comments on TripAdvisor. We are pleased to hear that you enjoyed your stay with us and especially that you appreciated our Spa area and the central location of Sofitel Budapest, including the panorama view from our Luxury rooms. However we are sorry if you experienced any inconvenience at your check in, we sincerely hope it did not diminish your nice memories. Again thank you for your review, we truly hope to welcome you back in Sofitel Budapest in the near future! Yours sincerely, Jean Bowcott General Manager Sofitel Budapest Chain Bridge