Dear No-Parachute, thank you very much for sharing your opinion about stay at Novotel Lodz Centrum! This is a real pleasure to read about your happiness and satisfaction that you experienced in our place. We always do our best to make the guests feel special, especially if we know that they have special needs and requests. We hope we will have another opportunity to welcome you again in Lodz and at Novotel Lodz Centrum! Regards, Karolina Wojcieszak Guest Experience Manager