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Interior - Picture of Miss Sophie's New Town, Prague

Photo: Interior

From Review : Cozy rooms and perfect location of Miss Sophie's New Town
Cozy rooms and perfect location
Miss Sophie's Hotel
Miss Sophie's Hotel
Vista opuesta de la cocina/sala de estar y el gran sofá-cama (al fondo el dormitorio doble)
The grey cell
Cozy rooms and perfect location
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MoMa_91 wrote a review Apr 2018
Zurich, Switzerland21 contributions1 helpful vote
We liked the room and location a lot. Also the welcome package & instructions were just perfect! Friendly staff members I must say. The only disadvantage was that we couldn’t have breakfast there, as it was inly possible after 9.30am. Another big group occupied the hole
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Date of stay: April 2018
Response from franziska n, Receptionist at Miss Sophie's New Town
Responded Apr 24, 2018
Dear Guest, first, we would like to thank you for choosing Sophie's Hostel for your stay in Prague! Moreover, thank you very much for giving us a feedback. We are very happy to know that you felt welcome, and our team will be delighted to hear your lovely words about them. We are deeply sorry though about the issue with the heating. We were taking care of the problem, had the handyman here who were trying to fix it. Unfortunately, they could not solve the problem during your stay. We apologize for these inconveniences. We tried all we could though. Regarding the breakfast, we must admit that our common area has limited availability. In high season guests sometimes have to wait until a table is available. In case we have big groups which have breakfast included we have to block it for an hour. Afterwards and before it is open to all our guests. We always inform our guests in advance. There are papers at the reception and on the walls telling about the breakfast times. We are very sorry this situation was troublesome for you. As a hostel, we also have to take equal care of our groups though. In case you will ever be in Prague again, we would be delighted if you give us a second chance. We would be happy to serve you Sophie's breakfast as a tasty way to start the day. With warm regards from Prague, Franziska & Sophie's Team
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