Dear Sandy, Thank you for complementing our staff attitude and location near the metro station. We appreciate that. Our Superior rooms were renovated 2 years ago and meet all expectations of the 4 star city hotel. Size of the room is 20 m2 that is a Europe standard. Please find a small list of our vegetarian options we offer for breakfast: baked beans with tomato sauce, grilled seasonal vegetables, Asian style TOFU with vegetables, porridge, vegetable rice, selection of salad, baked potatoes, hard boiled eggs, scrambled eggs, omelets, fresh fruit salad and more… Therefore we believe that every vegetarian will be able to choose anything for himself. If you travelled as a group member please recommend your Travel Agency to contact us about the vegetarian options for the dinner. We serve the meals Travel Agencies request. In regards of the access to reception, we have a small elevator near the entrance, where disabled people and mums with buggies can access the reception. Thank you again for sharing your experience and we look forward to your next stay. With kind regards, Hotel Management