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Landscape - Picture of Fairmont Resort & Spa Blue Mountains - MGallery by Sofitel, Leura

Photo: Landscape

From Review : Autumn Delight of Fairmont Resort & Spa Blue Mountains - MGallery by Sofitel
Autumn Delight
Wintervention Perfection at the Fairmont
Great family Christmas Destination
Bar area
Yummy gluten free desserts
Partial view of resort from far side of the pond
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Lou B wrote a review May 2018
Sydney, Australia44 contributions7 helpful votes
+1
It’s been a while since we stayed here. Last time it was looking sad and in need of big dollars to bring it up to par. Pleased to report that there has been huge improvement. Rooms refurbished and lounges arriving in August. Beds and bathrooms replaced. They are even planning a
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Date of stay: May 2018
Response from FairmontResortLeura, General Manager at Fairmont Resort & Spa Blue Mountains - MGallery by Sofitel
Responded May 29, 2018
Dear Lou B Thank you for your review and for your loyalty to the Fairmont Resort. I am pleased to hear that you have noted and approve of our thorough and well thought out rejuvenation programme to resort the Fairmont to her former glory and well beyond! The exciting news as well as all the additions you have mentioned is that our brand new 16 treatment room Day Spa, Ubika, is due to open on 13 August this year! I am so sorry to hear of your dining experience and wanted to assure you this is not a normal experience for our guests, please accept ou apologies. You will be pleased to know that we are trialling, in two weeks time, an all day adults only dining option in Misty's (above our breakfast venue Jamison's) which boasts fabulous views over Jamison Valley. Thank you so much for your recommendation to others and we look forward to welcoming you back again soon. Kind regards Scott O'Neile General Manager
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