Dear Guest, We would like to thank you for letting us know about your recent experience in our hotel and also for taking time to share your comment with our trip advisor community. In our effort to continuously improve the quality of our service and facilities we put our greatest interest and value in our guest´s opinion. We are glad that you have enjoyed all our facilities and services during your visit with us. We would love to have another opportunity to welcome you in our hotel. Bahia Principe Hotels & Resorts, your best hotel in Samana Best regards, Mileyka Strong Grand Bahia Principe El Portillo