Hello Craig, Thank you for taking the time to review our hotel. All feedback is much appreciated. I am sorry about the room mix up but am very glad to hear our team rectified this situation for you and you were happy with the result. I have passed on your feedback regarding the service in the restaurant to our Food and Beverage Manager to follow up with her team. We are glad you enjoyed your meals. We hope to see you return to the Mercure again soon. Sincerely, Nicole Mercure.