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Food - Picture of Mercure Resort Hunter Valley Gardens, Pokolbin

Photo: Food

From Review : Overnighter of Mercure Resort Hunter Valley Gardens
Overnighter
They need to upgrade/change the beds
The sliding doors led out to a patio
Dining Area
Hors d houvres hour
Hunter valley xmas lights
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craigt8 wrote a review Jun 2018
Newcastle, Australia138 contributions20 helpful votes
Booked last minute after a great day in the wine region. Booked a room online but on arrival it was unavailable so was down graded, to make up for it we were given a lovely cheese platter and a bottle of bubbly. Had dinner in the restaurant. The meal was tasty but the service
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Date of stay: May 2018
Response from MRHVG, Front Office Manager at Mercure Resort Hunter Valley Gardens
Responded Jun 22, 2018
Hello Craig, Thank you for taking the time to review our hotel. All feedback is much appreciated. I am sorry about the room mix up but am very glad to hear our team rectified this situation for you and you were happy with the result. I have passed on your feedback regarding the service in the restaurant to our Food and Beverage Manager to follow up with her team. We are glad you enjoyed your meals. We hope to see you return to the Mercure again soon. Sincerely, Nicole Mercure.
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