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Food - Picture of FISH Restaurant, Auckland Central

Photo: Food

From Review : Late night visit of FISH Restaurant
Michelle S wrote a review Sep 2015
Shepparton, Australia238 contributions16 helpful votes
+7
Last minute decision to visit on a Sunday night while we were staying at the Hilton, as we tend to avoid overpriced hotel restaurants ...we arrived at 9pm and asked to wait while they set up a table, the restaurant was only quarter full, while we were standing waiting the maitre
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Date of visit: September 2015
Response from HiltonGuy4, Manager at FISH Restaurant
Responded Oct 24, 2015
Dear 6swiftys, Thank you very much for your TripAdvisor review. It is great to hear you enjoyed yourselves, and the detail you have listed is fantastic, for both myself to analyze and other people reading online - but it does in fact seem that the night could have gone better! Just to help you along the way, depending on how the service is going, we usually leave tables stripped if we do not expect further service from bookings, thus why it seems a table would have to be prepared for you while the restaurant was dwindling - or they might have had a guest leave a particularly lovely table, and wanted to give you the best available sitting. In regards to oysters, we get a fresh supply daily, however we only stock a limited amount to ensure we use only the freshest ingredients, such as we may change the catch of the day during service for this reason as well. Sometimes we can run out if they have a lot of orders, which unfortunately, may have been the situation you experienced. I have taken the rest of what you have said on board, and will be passing on the information to the staff - thank you for the detail you provided. I hope we will see you again soon. The kitchen has just launched a new summer menu, and it is a stunner! Kind Regards, FISH Team
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