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From Review : Beautiful hotel superior service of Crown Metropol Melbourne
Beautiful hotel superior service
OTTIMO!
View from the room
Wonderful Stay, Odd Bathroom
Location & facilities
Shower
Matt-Alicia A wrote a review Jan 2019
Melbourne, Australia243 contributions11 helpful votes
+2
4.0 of 5 bubbles
Stayed For Intimo conference I had achieved and was so spoilt Friendly staff who go above and beyond Room super clean and modern amazing bed but horrible soft pillows lol Great view we were on 21 floor Two twin beds / 2 queen beds Shower and toilet glass was frosted but not
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Date of stay: January 2019
Response from CrownHotelsManager, Executive General Manager at Crown Metropol Melbourne
Responded Jan 14, 2019
Dear leashmatt, Thank you for sharing your review on TripAdvisor. It was wonderful to see that your overall stay with us was so enjoyable. We pride ourselves on our friendly and welcoming service, and I was delighted to hear that my team demonstrated this throughout your stay. Thank you for your feedback regarding the lighting in the bathroom and room service tray. I have forwarded your comments to my management team to review. I look forward to welcoming you back again soon. Sincerely, Shaun D’Cruz Executive General Manager Crown Hotels Melbourne
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