Window View - Picture of QT Gold Coast, Surfers Paradise
Photo: Window View
From Review : Chaos well managed + best breakfast ever of QT Gold Coast
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Just spent 3 days at QT GC, great location, overall good facilities, but their best asset is their breakfast. That said, during these 3 days, the whole phone system was off, and we had to use external lines to get to the reception. Room service was off too, having had to wait…
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Date of stay: August 2019
Response from QTGC, Manager at QT Gold Coast
Responded Aug 18, 2019
Dear Andre G, Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we just missed the mark. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Warm regards, Ian Charlton Executive Assistant Manager
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