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Seafood stack - Picture of Pullman Cairns International

Photo: Seafood stack

From Review : Good Friday Dinner at Cocos of Pullman Cairns International
Seafood stack
Good Hotel, Great Location
Good Hotel, Great Location
Good Hotel, Great Location
Good Hotel, Great Location
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Kaye888 wrote a review Apr 2021
Sydney, Australia275 contributions52 helpful votes
We had dinner at Cocos on Good Friday. The restaurant has a lovely atmosphere and the food was good. Unfortunately the service is non existent. We had to wave down wait staff all night. We ordered a bottle of wine and they poured the first glass and none after that. We had
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Date of stay: April 2021
Response from Monique Harmer, General Manager at Pullman Cairns International
Responded Apr 19, 2021
Dear Kaye888, Thank you for your review. Please accept my apology that the service experience in Coco's Kitchen & Bar did not meet expectation. I will share your feedback with Janelle who leads this team so that she may follow up with the team that works on this evening and provide additional training as required. We hope to have the opportunity of welcoming you back for an improved experience. Kindest regards, Monique
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