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My husband and I had reason to be attending a conference at the Brisbane Convention Centre for 3 days. Being from Melbourne and without a car we needed to be close by and Rydges was the perfect spot! We arrived on Thursday afternoon and checked into our King Suite (room 215)…
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Date of stay: April 2018
Response from Sarah W, Manager at Rydges South Bank Brisbane
Responded Apr 17, 2018
Dear aemann. Thank you so much for taking the time to write this review. Please accept my apologies for your room lock out as it seems we had experienced some issues with your door lock. I am very grateful for your feedback in regards to you room service experience during your stay and will be sure to address this with our Food & Beverage Manager for reviewing. I am pleased to see that overall you had a very pleasant stay and will definitely return to the Hotel! I look forward to welcoming you back in the near future. Warm Regards, Sarah Wotherspoon Hotel Duty Manager
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