Dear Anjtravels, Thank you for taking the time to review our hotel. I will share your comments with the team and ensure they receive the praise deserved for their efforts. Our team are certainly the heart of our hotel. I'm sorry to read that you experienced some difficulties with your air conditioning. If there are any abnormalities during your stay please bring this to our teams attention so that we can make certain your stay is as comfortable as possible. Your support for our hotel is much appreciated and I look forward to welcoming you back in the near future. Warm regards, Cleo S