Dear TBSverige, Thank you for sharing your feedback with us. We do appreciate our guests' thoughts on their stay at our wonderful resort. It has been an absolute pleasure to have you stay with us in Praslin. We would like to take this opportunity to extend our apologies to you for the blackouts that we've experienced at Raffles, as the local electricity company has been having some issues. We're also sorry for your encounter with our front office agent which you found to be displeasing. On the brighter side, we're very pleased to hear that you enjoyed your stay. You mentioned that you specially enjoyed the services and help from a few of our colleagues, and we're sure that they would be very pleased to read your review. We'd like to thank you again for staying with at Raffles Seychelles and we hope to see you again very soon in paradise. Best Regards, Joerg Roterberg