Dear Dani B Thank you for choosing to stay at The Legacy Best Western Chilworth Manor Hotel and for taking the time to share your feedback with us. We appreciate your feedback as it helps us to achieve our desire of providing our guests with a comfortable home from home experience. It was great to read that you enjoyed your stay with us and the fact that you chose to mention that you enjoyed our comfortable bedroom, fab restaurant and delicious food mans a lot to us! I was sorry to learn of the delay that you experienced during the meal on your first night and I am investigating how we can improve this in the future. My team were delighted to look after you during your stay, please do not hesitate to contact me at gm@chilworth-manor.co.uk should you wish to discuss further any aspects of your stay. Our clean and modern bedrooms are well appointed and we are extremely proud of the warm and friendly welcome that all guests receive. Thank you for staying with us and we look forward to welcoming you back to stay with us again soon. We also have a selection of Hotels conveniently located in other parts of the Country, guests benefit from the most competitive rates by booking directly with us. Kind Regards Nathan Chart – General Manager