Dear guest, First and foremost, we would like to thank you for your recent stay at Excellence Riviera Cancun and for taking the time to share this review with other travelers. We are very pleased to hear from you that our outstanding service still matches your expectations. Moreover, we are glad to read that the food quality encountered, the engaging and funny entertainment, and above all the exceptional service provided by our lovely staff made your getaway awesome. Please, rest assured, we promise to congratulate the staff you named on your behalf for their contribution to your wonderful experience whilst in our property. Nonetheless, we are very grateful for your compliments towards the improvements we have made since your last visit to Excellence Riveira Cancun. We highly appreciate your understanding with regard to our staff members do all their best in order to remove the seaweed on a daily basis. We look forward to welcoming you back soon and pamper you with our top-notch service creating another amazing experience. Please, receive our warmest regards from Excellence Group.