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Beach - Picture of Excellence Riviera Cancun, Puerto Morelos

Photo: Beach

From Review : Comfort and Relaxation of Excellence Riviera Cancun
Comfort and Relaxation
Gorgeous Resort
Deserving of it's rating
Pool and seaside grill
swim up bar
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RoamerMB wrote a review Jan 2018
Washington DC, District of Columbia166 contributions42 helpful votes
Even though the resort must’ve been a full capacity, it did not feel congested or overrun. The resort’s beauty is well-maintained, with groundskeepers discreetly tending to wear and tear here and there. The resort restaurants are tastefully and elegantly decorated, not
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Date of stay: January 2018
Response from Excellence G, Manager at Excellence Riviera Cancun
Responded Feb 1, 2018
Dear M B, First and foremost, allow us to thank you for choosing Excellence Riviera Cancun as the destination for your holiday and for taking a valued time to share your experience with all Trip Advisor readers. We are very pleased to read that you had a memorable stay at our resort. Thank you for adding remarks of the positive sides of your vacation with us and mentioning the excellent service provided by our colleagues that made your stay relaxing and enjoyable. We also would like to congratulate for your engagement, which helped us identify specifically the areas of opportunity encountered during your stay. Your comments are very important to us because give us the opportunity to know better about the aspects we need to improve in order to provide the best vacation experience and services that our guests deserve. It will be a privilege to welcome you back in a near future and provide you once again a remarkable experience. Please receive our warmest regards from Excellence Family!
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