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Window View - Picture of Dreams Riviera Cancun Resort & Spa, Puerto Morelos

Photo: Window View

From Review : 4 nights - 2nd DREAMS experience of Dreams Riviera Cancun Resort & Spa
4 nights - 2nd DREAMS experience
Entrada del hotel
Good vacation
stocked fridge, replenished daily ;)
Kolacja przy basenie
Baignoire à remous
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Other Recent Reviews

Great time
May 2022
TravelingTemp wrote a review Mar 2016
Chicago, Illinois50 contributions19 helpful votes
Booked last minute ad we always do - Aruba flights were full... back to Mexico! Can't go wrong. Travel agent booked for us, as he always does... atleast 10 trips a year. Says we lied Dreams last time we were here why not try the new sister property Property is away from the
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Date of stay: March 2016
Response from eConciergeKarla, eConcierge/Social Media Coordinator at Dreams Riviera Cancun Resort & Spa
Responded Apr 20, 2016
Dear annettempleton, Greetings from Dreams Riviera Cancun! Thank you so much for keep choosing AMResorts properties to spend your vacations and for your amazing comments about room facilities, staff assistance, Spa, surroundings and overall services. Nothing makes us happier than to learn that the service provided was surpassing expectations and our guests receive the quality service they deserve. We are so happy to read that you truly loved our resort and surroundings, even though our property has 6 years we truly work hard to maintain our surroundings and facilities impeccable and your nice comments about this motivate us to keep working even harder. Be confident that Perla would be delighted to learn that you have acknowledged her hard work and that we are proud to have her as part of the Dreams Riviera team. As per your comments about the bed type, please allow us to share that this is subject to availability. Our guests and Travel Agents can request a specific bed type and we will take it in consideration at the moment of the assignation. Please allow us to share that the beach conditions depends on the weather and natural factors, as our property is located a few meters from the second biggest reef in the world it creates seaweed to maintain the natural ecosystem. We have a continual cleaning program to keep our beach as clean as possible for our guests and visitors. Overall we are pleased to read that you enjoyed your vacations in this incredible destination, we would love to have the chance to see you again someday to add more amazing travel experiences. Kind regards, Karla Ortiz eConcierge-Social Media Coordinator Dreams Riviera Cancun Resort & Spa
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