Dear TreeHuggerGirl, Greetings from Now Jade Riviera Cancún! We are extremely delighted to know that you had one of the best vacations with us. Your feedback is very valuable to us. We always strive to provide the best of services and make sure guest leaves with their best memories, happy and satisfied with our resort. We look forward to welcoming you back very soon. Saludos Luis Agiss Social Media econcierge.nojrc@nowresorts.com