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Pool - Picture of Ocean Coral & Turquesa, Puerto Morelos

Photo: Pool

From Review : Family Resort with good selection and service of Ocean Coral & Turquesa
Family Resort with good selection and service
Vue d'une chambre côté Privilège
Entrance to our building
Excelente todo hotel
the grounds = beautiful
For our first all inclusive OCT surpassed our expectations.
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Guests 
Expedia.com
$199
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Booking.com
$260
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Official Site
$144
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Priceline$197
Hotels.com$218
eDreams$260
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Bellatraveller80 wrote a review Dec 2015
Playas del Coco, Costa Rica134 contributions71 helpful votes
+2
My husband and I travelled here with another couple ranging in age from 34-52. We were celebrating our friends 50th Birthday. First, I should say that I have travelled to many all-inclusive resorts in the Caribbean, but never to Mexico. This was our first time to Mayan Riviera.
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Date of stay: December 2015
Response from OceanCustomerService, Manager at Ocean Coral & Turquesa
Responded Dec 29, 2015
Dear Bellatraveller80, First of all we would like to thank you for choosing our resort for your first trip to Mexico. We truly regret to know that your experience was not the way you expected and that we were not up to your standards. Please allow us to enlighten that since the assignment of the rooms is made upon availability and departures, we cannot guarantee the entirety of the room requests, like the type of bed or location of the room. Please let us inform you that our resort serves a mix of national and international food and drinks orientated to please as many guests as we can. In regard to your comment about the lack of activities we must inform that the resort has a complete schedule of different day time and night time activities on a daily basis and for all ages that take place at the lobby, pool bar, theater, etc. We appreciate your comments and suggestions and we hope to have the opportunity to host you again. Kind regards, The Ocean Coral & Turquesa Management
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