Hi Mark R, Greetings from APSARA Beachfront Resort and Villa, Thank you for choosing our humble resort on your holiday destination in Thailand and we appreciate that you take some time to leave us a positive feedback that will definitely help us and other travelers on this forum. Giving us a rating of "First Class Costumer Service" boost the confidence of all our staff on their different departments. We are glad that you are one of the living witness to proved that we gave the best service. Thank you also for enumerating the "what to expect" during low season that will enlighten some of the readers and holiday makers who rely on Trip Advisor. And for the WiFi no worries it's been noted very well and we will do our best to improve its service. It is indeed our pleasure to give value to all our guest and make sure that all the services that we render comes from the heart. We are looking forward to welcome you in your next holiday in Thailand. Best Regards, APSARA Management and Team