Hi Carlarsen, Greeting from APSARA Beachfront Resort and Villa, Thank you for making our resort as your preferred holiday destination in Khaolak and for spending time to share your feedback with other travelers on this website. We are very thankful that you enjoyed a wonderful stay and had such a memorable experience during your holiday. We have well noted your comments and We deeply regret we were not able to meet some of your expectations. Please accept our sincerest apologies and we will certainly follow up with our team evaluating these points for further improvements. We all look forward to welcome you back again to our Lovely resort in the near future. Best Regards, APSARA Management and Team