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Balcony - Picture of COMO Point Yamu, Phuket

Photo: Balcony

Nice experience overall except the racist hotel staff works at the pool
Fantastic design hotel
Eggs Benedict with Yamu sides
COMO Point Yamu
Phuket pearl
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Ding923 wrote a review May 2017
Beijing, China7 contributions5 helpful votes
Everything was great until we tried to use the hotel pool. It was May 7th 2017 at about 4pm. There were a few guests at the pool and we asked the staff who was an Asian female working at the bar and just sat down a Caucasian couple by the pool. After she finished giving the
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Date of stay: May 2017
Response from Andy K, General Manager at COMO Point Yamu
Responded May 17, 2017
Dear Ding923, Thank you for your review and comments. I am very shocked about the description of the treatment (or lack thereof) that you received at the pool and extend my sincere apologies. This is certainly not the way we treat our guests and I have personally addressed this issue with the team. I am glad however that you enjoyed everything else. Warm regards, Andy Kunz General Manager
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