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Landscape - Picture of Fanhams Hall Hotel, Ware

Photo: Landscape

From Review : My daughters Wedding of Fanhams Hall Hotel
My daughters Wedding
Beautiful hotel and grounds
2 night Stay for our Wedding
Fanhams Hotel
Special visit and very thoughtful staff.
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Pennyw247 wrote a review Jun 2018
Bedford, United Kingdom342 contributions103 helpful votes
4.0 of 5 bubbles
Beautiful Hotel, Staff work so hard all day and into early hours of the morning, Stayed 2 nights in room 204, we did have to move bed as needed the plug socket, room small and bed a small double, looked out to an amazing very large old oak tree, rooms are rather small
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Date of stay: June 2018
Response from Hugh H, General Manager at Fanhams Hall Hotel
Responded Jun 18, 2018
Dear Pennyw247, Thank you for taking the time to share your feedback following your wonderful wedding with us this weekend. I really appreciate that you have taken time to recognise the great people who work here who as a team want to make every event special for all those who attend our functions and conferences. They really make the difference each day. I will sit and review your overall feedback at our operations meeting this week. The Lakeside Pavilion outlet never looked so sparkling which is a credit to you and your family members who worked so hard with your selected providers to being the space alive so wonderfully. Our beverage prices are benchmarked against our competitors regularly. We do this quarterly to make sure we are truly aligned as this would lose us business. I will check this again today. As with all licensed premises we do not allow external beverage to be brought into the operation. On occasion, when an event wants to bring in their own specific beverage which we cannot supply we will allow this with an agreed corkage charge as we know the beverage element is a critical part of every event. As a team, we are really pleased the event was so memorable for you and your extended family. I will be meeting the bride and groom later this week to review the whole event and I will ensure we cover your feedback as part of that meeting. Regards, Hugh
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