Dear Guest, Namaste from Springdale Heritage…!!! Thank you so much for your lovely feedback. We are truly grateful for the wonderful comments you have posted about our hotel and the services of my team members on trip advisor. At Springdale Heritage, we are committed to consistently provide you warm, efficient and discrete service and their appreciation and acknowledgement is always our greatest reward. We value your comments. Do let me know of your future travel plans to Thekkady and it will be a pleasure to welcome you back to Springdale Heritage. Warm Regards Sujith Babu General Manager