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Landscape - Picture of Port Lympne Hotel & Reserve

Photo: Landscape

From Review : Extraordinary but lacking attention to detail of Port Lympne Hotel & Reserve
Extraordinary but lacking attention to detail
Extraordinary but lacking attention to detail
Extraordinary but lacking attention to detail
Extraordinary but lacking attention to detail
Not as fun as it looked
Twice in two months!
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Tom Walker wrote a review Nov 2019
Preston, United Kingdom11 contributions
+1
We stayed in The Bubble, at first glance it was incredible and the view of the stars at night were great. Sadly our headboard was thick with dust - likely never cleaned since it was put in and also 3 of the 4 heaters in the bedroom area were dysfunctional and only pumped out
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Date of stay: November 2019
Response from HowlettsPortLympne, Customer Service Manager at Port Lympne Hotel & Reserve
Responded Dec 28, 2019
Dear Redwalkerrr, Thank you for taking the time to leave a review on your recent stay in our Bubble accommodation. I am sorry to hear that the accommodation did not reach your expectations. Your comments have been taken on board and have be forwarded on to the relevant head of departments for their consideration. Thank you once again for your valuable feedback and we hope that you will visit us again in the near future. Kind regards The Customer Service Team
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