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Landscape - Picture of Hotel Riu Buenavista, Tenerife

Photo: Landscape

From Review : Winter Birthday retreat of Hotel Riu Buenavista
Winter Birthday retreat
Winter Birthday retreat
Great winter sun break
Great winter sun break
Riu bueno vista
Bueno Buenavista
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Other Recent Reviews

Fab hotel
June 2022
Gareth P wrote a review Nov 2019
Lincoln, United Kingdom8 contributions6 helpful votes
+1
Just returned from a very pleasant 1 week stay at this hotel. I would like to thank the team for making my birthday week very memorable! Upon arrival we was informed that we had been given a complimentary upgrade to one of the 2 bed 2 bathroom villas over looking the sea! The
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Date of stay: November 2019
Response from RiuHotelsandResorts, Online Reputation Manager at Hotel Riu Buenavista
Responded Nov 15, 2019
Dear 944garethp, Many thanks for taking your time to letting us know about your stay at Hotel Riu Buenavista. While we are very glad to know that in general you had a very pleasant time with us, we are disappointed to read your words in regards to the attitude of a members of our team since for RIU customer service comes first and we work very hard to provide our guests a service with the professionalism, kindness and friendliness they deserve. Please accept our apologies for this incident and if you did not feel properly attended. We will share your experience with our Management Team for further consideration. How nice that you want to visit us again! Do you know our Riu Class? Membership is free and you will be rewarded for your loyalty as well enjoy exclusive benefits. Hotel Riu Buenavista Online Reputation Manager Online Reputation Manager
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