Bathroom - Picture of The Royal Hotel, Bray
Photo: Bathroom
From Review : Definitely not 3 star of The Royal Hotel
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Guests
The photo of this hotel is very deceiving as it is a photo of the spa & leisure Centre. See my photo of the real frontage which is shabby as is the reception area and hallways. Shabby old and dated. The bed was nice which is the only positive. However the whole floor had…
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Date of stay: May 2019
Response from RoyalBray, Manager at The Royal Hotel
Responded Jun 6, 2019
Dear ElsaCork, Greetings from The Royal Hotel & Leisure Centre. We would like to take the opportunity to thank you for considering The Royal Hotel & Leisure Centre for your accommodation arrangement and for taking the time to share your valuable feedback. My sincere apologies in regards to the inconveniences that have been encountered during your stay, we appreciate your comments and please be rest assured that your concerns will not go unattended. Our aim is to consistently provide superior services and facilities; therefore, it is always important for us to receive constructive feedback to enables us target problem areas and take necessary actions to ensure similar situations can be avoided in the future. I apologize once again, and I look forward to welcoming you once again in the near future. Thank You & Regards Flynn Pinto Revenue & Reservations Manager The Royal Hotel & Leisure Centre
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