Dear rachelannokeeffe, What a perfect review to receive. I have a brilliant team who work tirelessly, and they will be extremely proud to read your positive feedback. As you say, we have something to suit everyone at the hotel, whether it is a relaxing time in our spa and leisure centre, or a quiet drink in our cosy Waterfront bar. A warm welcome and friendly approach are key characteristics I aim to instil into each and every member of my team, and I am glad they helped throughout your stay. I will be sure to thank them for their efforts. I hope you will return in the summer for another fabulous break, and who knows we may have some sunshine in store for you all! Kind Regards, Tim Hayes General Manager