Dear Pancho 1967, Thank you for your review on TripAdvisor. We are sorry to hear that you could not have the expected slience holidays. We have taken note about your comments to the respective departaments in order to improve this detail. On the other hand, please contact our Public Relations or Reception departament in any other visit to solve the problem as soon as posible and during your stay. Regarding the air conditioning, our Technic departament would have been delighted to attend your case and checked it. Nevertheless, we hope you visit us in the near future! Kind regards, La Dirección.