Dear AmandaL_1213, First of all we would like to thank you that you have chosen our hotel last September and we very much appreciate your comments on Trip Advisor about your whole and detailed experience We are glad to hear that you enjoyed your stay with us so much and we appreciate the nice words that you have posted. Of course we have forwarded your comments to the different Department Managers so that they can pass on the information to their teams. Your friendly open words on Trip Advisor are an inspiration and motivation for us to keep our high standards and quality. And of course the constructive critics are very important for us. For us it has been a real pleasure having met to you as guests of Lopesan Baobab Resort, and all our staff would be happy to welcome you again on future holidays. With best regards,