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Entrance - Picture of Grand Hotel in Porto Cervo, Sardinia

Photo: Entrance

From Review : The forgotten guests.... of Grand Hotel in Porto Cervo
The forgotten guests....
Strand voller Algen
Grand Hotel in Porto Cervo
Pessimo !!!
Спокойное место
View over pool to the hills
NaughtyPP wrote a review Jun 2013
London, United Kingdom230 contributions100 helpful votes
3.0 of 5 bubbles
The first 2 days of our stay at the hotel were wonderful, we enjoyed the relaxing pace and quiet surroundings. However this changed after a large party of corporate guests arrived to take part in a sports contest. Staff appeared to forget about other guests in the hotel, only
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Date of stay: June 2013
Response from Daniele S, General Manager at Grand Hotel in Porto Cervo
Responded Jul 7, 2013
Dear Guest, first of all, we thank you for your feed back which is very important to us. As you said, we had a big event going on, and we were fully booked in that period. We apologize for any inconvenience caused during these days and thank you again for what you have noticed that surely will help us to deliver a better service to all our guests. We really hope to welcome you again at our Hotel in next future; in the meantime, please accept my Kindest regards Franco Palumbo Manager Grand Hotel in Porto Cervo
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