Dear SophieHarris93, Thank you for an amazing review. What a perfect rating! It warms my heart to know so many of our dedicated hosts delivered extraordinary service. I will personally thank them for their efforts. Quality of service is a fundamental element at our resort so we are very pleased to see that reflected on your last visit. The resort has much to be desired so I am certain that you created unforgettable memories during your stay. You will forever remain in our hearts. When you come back to visit, bring along more friends and family, we will ensure they all enjoy the same quality of service as you have. Warmest Regards Rudy Richardson General Manager