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This is really quite an old hotel in a prime position on the seafront. Quite large with lots of facilities but is is very dated and tired everywhere you look. Reception staff were excellent and very friendly, staff in the restaurant were almost comatose and no interaction or…
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Date of stay: May 2019
Response from PalaceHotelManager, General Manager at Best Western Palace Hotel & Casino
Responded May 23, 2019
Dear Guest, I would like to apologise that we did not meet your expectations during your visit. We take all feed back seriously as this helps us improve for future guests. Again thank you for taking the time to give us your feed back Kind Regards
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