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Food - Picture of The Townhouse, Durham

Photo: Food

From Review : overnight stay of The Townhouse, Durham
overnight stay
overnight stay
Room small le jardin
Bedroom
Mini moon
Underwhelmed
scooter1111111 wrote a review Apr 2018
Durham, United Kingdom226 contributions67 helpful votes
+1
3.0 of 5 bubbles
Booked months in advance through booking. Com and managed to secure the Bijoux Loft for a bargain price, especially for a bank holiday Sunday. Make sure you duck on entry to this room as it is very small. Once you're in the room though its fine. Very nice shower room.
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Date of stay: April 2018
Response from townhouseowner, Manager at The Townhouse, Durham
Responded Apr 26, 2018
Dear Scooter1111111, Thank you for your review. We are very sorry to hear that the Bijoux Loft did not live up to your expectations. Unfortunately due to the hotel being a grade II listed Georgian building we are unable to install a lift. We are glad that you did enjoy your breakfast, our menu is adaptable we do our best to accommodate our guests requests so if there was anything that you might have preferred I'm sure the staff would have been happy to help. We do appreciate your comments and will definitely take them on board, as your experience was certainly not our usual standards. We would love to see you again in the future. Kind Regards, The TownHouse
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