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Food - Picture of Luton Hoo Hotel Golf and Spa

Photo: Food

From Review : Great.. if you like burnt and over cooked food! of Luton Hoo Hotel Golf and Spa
Great.. if you like burnt and over cooked food!
Spa
Romanov room for functions
Much too inconsistent to recommend with confidence
Under Delivered on SO Many Aspects
Great.. if you like burnt and over cooked food!
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Ribenababy wrote a review May 2019
Henley-on-Thames, United Kingdom12 contributions
Stayed at this self proclaimed ‘luxury hotel’ for business. At check-in the reservations team had messed up my booking and I wasn’t on ‘the system’ at all for my stay which wasn’t a great start. Although the room itself and bed was very comfortable my dining experiences were
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Date of stay: March 2019
Response from LutonHoo, Manager at Luton Hoo Hotel Golf and Spa
Responded May 13, 2019
Dear Ribenababy Thank you for your review after your visit to Luton Hoo. The Management team and staff are dedicated to providing a 5 star experience for all our guests, therefore it is most disappointing to learn we failed to provide our normal high standard of service. Please be assured we have passed your comments onto the relevant departmental Managers in order to prevent any future reoccurrence. Once again, please accept our apologies and we hope to welcome you back to Luton Hoo in the future. Kind regards Jonathan Brown Hotel Manager
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