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Stained sofa, chair and floor. Room 301. - Picture of Novotel Ipswich Centre Hotel

Photo: Stained sofa, chair and floor. Room 301.

From Review : Plus Sized Lady’s Review of Novotel Ipswich Centre Hotel
Stained sofa, chair and floor. Room 301.
Stained sofa, chair and floor. Room 301.
Stained sofa, chair and floor. Room 301.
Excellent Service
Miss R Moore
Miss R Moore
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Other Recent Reviews

Stayed for 2 nights
September 2021
Lucy E wrote a review May 2021
Mansfield, United Kingdom242 contributions57 helpful votes
+4
We arrived for a one night stay. Managed to fit in the small car park and check in was smooth. The lobby looked clean, tidy and modern. On the way to our room, the halls were quite tatty and older looking. Our room was opposite the lift, which is never a good start at a
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Date of stay: April 2021
Response from Nuwan Jayasena, General Manager at Novotel Ipswich Centre Hotel
Responded Jul 9, 2021
Dear lucyedgaaar. Thank you so much for taking time do a detailed review. I understand reading this you had mixed experience with us. I am delighted and thank you again for all the positives you have highlighted. I have noted the areas you were dissatisfied and already have taken actions on most of the areas, especially cleanliness around Carpets, Sofa etc etc. We also have changed the eggs supplier to improve the quality of the scrambled eggs. Please request for a room away from lift for your next booking and we will make sure this honored. I really looking forward seeing you again @ Novotel Ipswich for much better experience. Thank you Nuwan Jayasena General Manager
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