Window View - Picture of Preluna Hotel and Spa, Island of Malta
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From Review : A good hotel in a good location of Preluna Hotel and Spa
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Guests
$141
$159
$126
Trip.com$159
ZenHotels.com$149
FindHotel$137
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+6
A good hotel, located in the center saliema, with an impressive presence. Rooms are large but not well maintained. Room service is not good. Breakfast and dinner were very good, rich and good service in the dining room. reception Customer service is very good .
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Date of stay: June 2016
Response from PrelunaHotel, Manager at Preluna Hotel and Spa
Responded Jul 26, 2016
Dear Elimeiri, Thank you for your positive review, and for sharing your experience with us all. We are thrilled to read, that you enjoyed your stay with us, and our services and overall product was to your satisfaction. This is what we are constantly focusing on... a great guest experience in Malta, and at The Preluna Hotel. We have taken note of your comment with regards to room service, and will pass it on to our F&B department, so immediate action is taken. In the future we appreciate, the reporting of such issues to the duty manager, so we can look into it immediately. When it comes to the rooms, last winter season, we have just finished a refurbishment program of more than 80%of our rooms; the rest of the rooms will be refurbished this coming winter. We look forward to welcoming you once again, during your next vacation Best Regards Mandy Grima Revenue & E-Commerce Manager
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