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Other Recent Reviews
Let's start with the good. The hotel bed was comfy and the room was clean the room was in a lovely position over looking the pool like I asked and the breakfast was hot and the usual fair for a b&b booking. Music played by a piano player or guitarist in the morning while having…
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Date of stay: March 2018
Response from Susana F, Diretor-Geral at Pestana Miramar
Responded Apr 7, 2018
Dear Ms. Kathleen F, First of all, we would like to thank you for choosing our hotel for your holidays in Madeira. We regret that we were not able to meet your expectations and present our most sincere apologies for it, as our main objective is to excess and provide our Guests with a memorable stay, we therefore appreciated your observations and feedback and they will be taken on board meetings with Pestana Hotel Group. We appreciate your report of your stay and we hope that you may choose Madeira for your holidays, despite that our Hotel will not be your top option. Kindest regards Rui Feiteira Unit Manager
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