Dear Guest "abbie b", Thank you so much for taking your valuable time in sharing your feedback with us. It is of great importance all feedback from our customers, since it is through these that we can check our good points and those that need improvement. We appreciate your honest comments, which had all our attention. Your feedback will be sent to all the team so we can reflect and work in order to improve our services. Again we appreciate your opinions and we hope to have the pleasure to receive you again at the Pestana Casino Park Hotel in the very near future. Sincerely yours, José Carlos Fernandes Manager