Dear Guest, Thank you so much for staying at the Avenida Palace. We also would like to thank you for your feedback, we were delighted to read your kind words about the Avenida Palace and its location. As the Avenida Palace is a Hotel where the comfort of our guests really matters, I was concerned to read that we didn´t meet all your expectations. Our guests’ comments are very important to us and allow us to improve our services. I do hope that the Avenida Palace will welcome you back in the future. Meanwhile, you may follow the Avenida Palace on Instagram and see the nice pictures of our daily activities. Kind regards, Pedro Miguel Costa