Interior - Picture of Iberostar Selection Lisboa, Lisbon
Photo: Interior
From Review : Good hotel with some problems with service. of Iberostar Selection Lisboa
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+5
The first problem appeared right at check in. The receptionist tried to write down my credit card number on a piece of paper. I had to argue with him in order to completely discard it. Then I had to pay cash 100 euro deposit if I take something from the minibar. I mean, there's…
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Date of stay: April 2019
Response from ReputationOnline, Quality Manager at Iberostar Selection Lisboa
Responded Jul 25, 2019
Dear guest, First of all, we want to thank you for choosing to stay with us whilst on your recent holiday and also for sharing your invaluable feedback with us. We have always taken every aspect of our establishment into consideration to create the best environment possible for our valued guests to enjoy and that fulfils their wishes as much as possible for the perfect holiday. Therefore, we appreciate both your praise and your helpful ideas with gratitude. Once again we thank you for letting us know how comfortable you felt in our hospitality and we hope to see you again soon. Best Regards, Quality Manager Iberostar Lisboa
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