Dear Sir, Dear Madam, I would like to extend my gratitude for taking the time to share your experiences with us on TripAdvisor. It has been a real pleasure to welcome you at our property and it is really rewarding to know that you’ve appreciated your stay with us. I will make sure to share your kind words with the rest of the team, whom it was a true delight for to assist you with anything you needed during your stay. It is very rewarding to read that your experiences in our Goldfinch Brasserie and Librije’s Zusje Amsterdam were ‘amazing’, as we strive to deliver the most unforgettable experiences to all of our guests. It was our most sincere pleasure to welcome you at the Waldorf Astoria Amsterdam and we hope to have the chance to welcome you again. Should you desire to make another reservation or require assistance of any kind, feel free to reach out to us directly. Warmest regards, Roberto Payer General Manager