Hi JaakkoT79, Thank you for your feedback. We are glad to hear that you have found our staff to be very friendly and we will make sure to pass on your kind words, we are however very surprised of your comments about the cleaning. As we are constantly trying to improve the standard of our service and facilities we truly value both positive and negative feedback from guests. Because of this we would appreciate any further information you can provide on the problems encountered during your stay, helping us to better improve our future guests' experience. You can contact us through amsterdam@st-christophers.co.uk. We hope to hear from you soon. - St Christopher's Inn at the Winston -