Dear Sundeep K Thank you for taking the time to share this detailed review with fellow travelers. We are delighted to read that you enjoyed our hotels many offerings from the rooms to the restaurants. However we are most excited to see that our hosts provided excellent service throughout your stay. I have shared your kind words with all our hosts especially Tom, John, and Gus who were all very happy to be mentioned and to have made a difference to your stay in Amsterdam. We have taken note of your comments regarding the AC, and shared this with our Director of Engineering to see how we can resolve this issue,We all look forward to welcoming you and your family back in the very near future. Warm Regards, Kyra M