Dear Sir/Madam, First of all we would like to thank you for taking the time to post your review on this website.. The team and I feel very happy by your kind words about Lakeisha, and that you enjoyed your Anniversary so much! I will make sure to share your compliments with the rest of the team, for whom it was a treat to assist you during your stay. It will be our pleasure to welcome you again at the NH Collection Grand Hotel Krasnapolsky. With kindest regards, Arne Heuwekemeijer – Hotel Director