Balcony - Picture of Hilton Amsterdam
Photo: Balcony
From Review : A Bit Disappointing of Hilton Amsterdam
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Guests
+3
The hotel has a long and storied history. Apparently this hotel was where John and Yoko took their iconic photo together. Unfortunately, that is not a compelling enough reason to stay here. The rooms are in dire need of renovation, the bathrooms (even in the Junior Suites)…
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Date of stay: May 2016
Response from AlessioColavecchio, Manager at Hilton Amsterdam
Responded May 18, 2016
Dear Reza, Thank you very much for taking the time to review your stay with us at Hilton Amsterdam. It is with great pleasure that I read your positive comments about our passionate Team Members who always take great pride in providing excellent service to each of our Guests. We are glad they took great care of you and were able to help you throughout your stay. Of all the fascinating tales it has to tell, Hilton Amsterdam is probably best known for being the home of the famous John Lennon and Yoko Ono ‘bed-in for peace’ in 1969 that you mentioned. Did you get the chance to see the Suite yourself? We are sorry not all our services and facilities met your approval and for any inconvenience this caused you, we would like to apologize. It is unfortunate you found your bed to be uncomfortable and that it affected the quality of your sleep. I will make sure to share your concerns with all our Team Members in order to be able to avoid these issues in the future. Your feedback is highly appreciated and definitely taken into consideration for further improvements. We hope to get the chance to welcome you back with us at Hilton Amsterdam in the near future. Kind regards, Alessio Colavecchio Hotel Manager
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