Dear Kevin C, I would like to thank you for sharing your feedback about your recent stay at the Ramada Apollo Amsterdam Centre. I am sorry to read that the tram ride took so long, usually this takes not more than 10-15 minutes. Nevertheless, I understand that you had, besides this, a wonderful stay in our hotel and that made my day! Thank you for staying with us and we are all looking forward to welcome you during your next trip to Amsterdam. With kind regards, Erik-Jan Bausch Hotel Manager